Privacy Policy

With all kinds of activities, we are proud to say that we are generating great memories for almost 40 years.

Our Privacy is Important to Us

It is the policy of Algarve Charters to respect your privacy regarding any personal information we may collect on this website and on other websites we own and operate.


Data Collection and Use
We only request personal information when it is truly necessary to provide you with a service. This collection is carried out fairly, lawfully, with your knowledge and consent. Whenever applicable, we explain the reason for the collection and how the data will be used.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Data is stored securely and protected against unauthorised access, disclosure, alteration, or destruction.


Data Sharing
We do not share personal data with third parties, except when required by law or when necessary to provide the contracted service (for example, service providers who assist us in operating the site, under a confidentiality obligation).


Cookies

 

What are cookies?
The use of cookies and other tracking technologies is common on websites and applications, where information about each person’s online activity across various platforms, websites and services is collected and stored.

Cookies are small software tags stored on your computer through your browser, which allow Algarve Charters to monitor your activity on the website.

Cookies do not harm your computer or any files stored on it; they cannot be used to read data from your hard drive or retrieve information from other cookies created by other websites. You can manage website cookies in your browser preferences, and you always have the option to accept, refuse, or delete cookies.

However, if you choose to change your settings, this may result in a loss of browser functionality, not only on the Algarve Charters website but also on other websites.


What are cookies for?
Cookies help determine the usefulness, interest, and frequency of visits to websites, enabling faster and more efficient navigation, eliminating the need to repeatedly enter the same information.


What types of cookies exist?
There are two groups of cookies that may be used:

  • Persistent cookies: These are cookies that are stored in your browser on your access devices (PC, mobile, and tablet) and are used whenever you make a new visit to one of Algarve Charters’ websites. They are generally used to tailor navigation to the user’s interests, allowing us to provide a more personalised service.
  • Session cookies: These are temporary cookies that remain in your browser’s cookie file until you leave the website. The information gathered by these cookies helps us analyse web traffic patterns, enabling us to identify problems and provide a better browsing experience.


For what purposes do we use cookies?

  • Strictly necessary cookies: Allow you to navigate the website and use its applications, as well as access secure areas. Without these cookies, the services you have requested cannot be provided.
  • Analytical cookies: Used anonymously to create and analyse statistics, with the aim of improving the website’s performance.
  • Functionality cookies: Store the user’s preferences regarding the use of the site so that it does not need to be reconfigured on each visit.
  • Third-party cookies: Measure the success of applications and the effectiveness of third-party advertising. They may also be used to customise a widget with user data.
  • Advertising cookies: Direct advertising according to each user’s interests, tailoring advertising campaigns to users’ preferences, and limiting the number of times an ad is displayed, helping measure the effectiveness of advertising and the website’s organisation.


How can you manage cookies?
All browsers allow users to accept, refuse, or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in your browser’s “options” or “preferences” menu.

However, please note that disabling cookies may prevent some web services from functioning properly, partially or completely affecting website navigation.


Personal Data Security
Algarve Charters is committed to protecting clients’ and users’ personal data in all situations where personal data is processed and uses appropriate technology and procedures to do so, including:

  • Access control: All access to products and services is encrypted and protected by a firewall;
  • Encryption: All data and communications meet strict security standards, transmitted via an encrypted and secure channel. Data is also encrypted at rest and stored in encrypted databases with a high level of access security;
  • Confidentiality agreement and security training: All Algarve Charters members and employees must sign a Non-Disclosure Agreement (NDA) and undergo continuous security awareness training.
 

Data Subject Rights
Under the GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data, as well as the right to data portability and to object to its processing. To exercise any of these rights, you may contact us at: bookings@algarvecharters.com.


User Commitment
The user undertakes to use the site in an appropriate and ethical manner, refraining from:

  • Engaging in unlawful acts or acts contrary to good faith and public order;
  • Disseminating illegal, offensive, discriminatory content or content that violates fundamental rights;
  • Introducing malicious software (viruses or otherwise) that may damage IT systems


Changes to the Privacy Policy

We reserve the right to update this policy whenever necessary. The date of the last update will be indicated at the end of the document.

ALTERNATIVE DISPUTE RESOLUTION

(Art. 18 of Law no. 144/2015 of 08.09)

INFORMATION FOR CONSUMERS

The website www.consumidor.gov.pt offers a complete and up-to-date list of Alternative Dispute Resolution organisations,

to which consumers can turn, with the Algarve region’s Consumer Conflict Arbitration Centre standing out with its website:

www.consumoalgarve.pt

Located at Av. 5 de Outubro, nº . 55 R/C Dtº 8000-075 Faro (Tel. 289 823135)

This company is not bound by membership or legal obligation arising from arbitration required by any alternative dispute resolution organisation.